In response to this matter, I also asked a company's salesperson about it. According to the salesperson, the company has implemented "double recording". By downloading the APP software developed by the company on your mobile phone, you can directly perform audio and video recording operations. The company has also formulated relevant video recording Quality Standards. Due to concerns about whether it is qualified or not, orders often need to be issued with the help of group training or the company's back office, and the salesperson will go to the door to handle relevant procedures for customers. In order to prevent customers from asking questions halfway through, they will explain the comprehensive terms to customers in advance, so that customers can save a lot of time by recording under the condition that they already understand. Also, for some hot-selling products, the company has also developed a set of recording techniques to ensure the quality of video recording.

It can be seen from the above that the China Insurance Regulatory Commission has gone 360 degrees to prevent salespeople from illegally operating insurance policies and other related matters, and can provide customers with a safe and well-documented strong evidence. Article 13 of the document also makes clear provisions on the preservation of archives. Products with a period of less than one year are not less than 5 years, and products with a period of more than one year are not less than 10 years. From a company perspective, this evidence will also be more handy in handling complaints, eliminating the hidden dangers of fraud. The number of complaints about violations of laws and contracts will naturally decrease a lot. It should be very impressive to compare these data next year.